Delivery and Pick-Up Information

We aim to make getting your furniture as simple, transparent, and flexible as possible — whether you choose delivery or pick-up.

Delivery (Melbourne Metro Only)

We are currently in the process of integrating a nationwide delivery service. At this stage, delivery is available within the Melbourne metropolitan area only.

Delivery Rates

• Within 10km: $80 flat rate (one-way delivery)
• Beyond 10km: $80 + $3 per km (for distance exceeding 10km)

All prices include GST.

What’s Included

• Flat-rate pricing — no per-item charges
• Same delivery fee regardless of order size
• Delivery to a single address
• Professional furniture handling
• Standard drop-off service

Distance Calculation

Delivery distance is calculated from our Seaford warehouse:
80 Hartnett Drive, Seaford VIC 3198

Distances are measured using standard navigation tools, and the final delivery charge will be confirmed prior to booking.

Our Delivery Approach

• No hidden fees
• No pricing tiers based on item quantity
• No unexpected charges after checkout

All delivery costs are confirmed upfront, so you can shop with confidence.

Additional Services

• Stairs or multi-level access
• No lift access
• Restricted or difficult access
• Oversized or heavy items

Please inform us in advance so we can provide an accurate quote and ensure a smooth delivery.

Warehouse Pick-Up

Prefer to collect your order? You’re welcome to pick up directly from our warehouse.

Pick-Up Location

iFurniture Warehouse
80 Hartnett Drive, Seaford VIC 3198

Operating Hours:

• 10:00 AM – 6:00 PM

• 5 Days a Week (Closed every Tuesday and Wednesday)

Pick-Up Availability

• Same-day pick-up may be available if the product page shows “Instant Pick-Up Available”. -When the warehouse is open.
• Collection is available once your order is confirmed as ready

How Pick-Up Works

• Place your order online or in-store
• Wait for confirmation that your order is ready
• Visit the warehouse during opening hours
• Collect your items

Important Notes

• Please bring your order confirmation when collecting
• For security purposes, you may be required to present valid ID and the credit card used for the purchase
• Ensure your vehicle is suitable for the items purchased
• Customers are responsible for transport and securing goods